All orders are processed within 1-3 business days. Shipping times vary depending on your location and selected shipping method. We ship nationwide within South Africa using reputable courier services. Once your order has been dispatched, you will receive a tracking number via email. If your order arrives damaged, please contact us within 48 hours of delivery with photographs of the damaged items and packaging. We will arrange a replacement or refund at no additional cost to you.
All products sold through ML Customs are intended for vehicle modification and customisation purposes. By placing an order, you confirm that you are at least 18 years of age and that the products purchased will be installed in compliance with local road and safety regulations. We are not responsible for improper installation or use of any products purchased from our store.
Prices displayed on our website are in South African Rand (ZAR) and include VAT where applicable. We reserve the right to modify prices at any time without prior notice. However, any price changes will not affect orders that have already been confirmed and paid for.
Returns are accepted within 14 days of delivery for unused items in their original packaging. To initiate a return, please contact us via email with your order number and reason for return. Refunds will be processed within 7-10 business days once we receive and inspect the returned item. Please note that shipping costs for returns are the responsibility of the customer unless the item was faulty or incorrectly dispatched.
We collect personal information such as your name, email address, phone number, and delivery address solely for the purpose of processing and fulfilling your orders. Your information is stored securely and will never be sold or shared with third parties for marketing purposes.
Our website uses cookies to enhance your browsing experience and analyse site traffic. By continuing to use our website, you consent to the use of cookies in accordance with this policy. You may disable cookies through your browser settings, though this may affect certain website functionality.
